FAQs

What products does FlexyCloth offer?

FlexyCloth offers a curated collection of women’s fashion including mini, midi, and maxi dresses, skirts, jumpsuits, matching sets, and elevated everyday styles designed for modern feminine dressing.

Where do you ship?

We currently ship within the United States only.

How long does shipping take?

Orders are processed within 1–2 business days (Monday – Friday). Standard shipping typically arrives within 4–8 business days after dispatch.

Do you offer free shipping?

Yes. FlexyCloth offers free standard shipping on all U.S. orders.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information so you can follow your delivery updates.

What is your return policy?

We accept returns within 30 days of delivery on eligible items in original condition.

How long do refunds take?

Approved refunds are processed within 7 business days after the returned item has been received and inspected.

How do I start a return?

Returns are accepted by mail only. To begin a return request, please contact our support team with your order information.

Do you charge restocking fees?

No. FlexyCloth does not charge restocking fees on eligible returns.

What payment methods do you accept?

We accept major payment methods including Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, and Google Pay.

Can I cancel or change my order?

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

What if my item arrives damaged or incorrect?

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can assist you quickly.

Are your products true to size?

Each product page includes detailed sizing and fit information to help you choose the best size for your fit preference.

How can I contact customer support?

Contact Information

📧 contact@flexycloth.com
📞 +1 973-210-0004
📍 31 The Cres, Montclair, NJ 07042, United States
🕒 Business Hours: Monday – Friday | 10:00 AM – 8:30 PM