Privacy policy

Last Updated: June 3 2026

PRIVACY POLICY

Welcome to FlexyCloth. Your privacy matters to us, and we are committed to protecting your personal information while providing a secure and enjoyable shopping experience.

This Privacy Policy explains how FlexyCloth collects, uses, and safeguards your information when you visit or make a purchase from our website.

INFORMATION WE COLLECT

When you use FlexyCloth, we may collect certain information including:

• Your name
• Shipping and billing address
• Email address
• Phone number
• Payment details
• Order history
• Device and browser information
• IP address and browsing activity on our website

This information may be collected when you:

• Place an order
• Subscribe to our newsletter
• Contact customer support
• Browse our website

HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill orders
• Provide shipping updates and customer support
• Improve our website experience
• Prevent fraudulent transactions and unauthorized activity
• Respond to inquiries and support requests
• Send order confirmations and important service communications
• Improve product offerings and website performance

FlexyCloth does not sell or rent your personal information to third parties.

PAYMENT SECURITY

All payments are processed through secure third-party payment providers. FlexyCloth does not directly store full payment card information on our servers.

Our website uses industry-standard security measures designed to help protect your personal data during checkout and account interactions.

COOKIES & TRACKING TECHNOLOGIES

FlexyCloth may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze website traffic and performance
• Personalize your shopping experience

You may disable cookies through your browser settings at any time.

THIRD-PARTY SERVICES

We may work with trusted third-party providers for services including:

• Payment processing
• Shipping and logistics
• Website analytics
• Marketing and email communications

These providers only receive the information necessary to perform their services and are expected to handle data responsibly.

DATA RETENTION

We retain order and customer information only for as long as necessary to:

• Complete transactions
• Provide customer support
• Meet legal or operational obligations
• Resolve disputes or prevent fraud

YOUR RIGHTS

Depending on your location, you may have the right to:

• Request access to your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

To make a request, please contact us using the information below.

CHILDREN’S PRIVACY

FlexyCloth does not knowingly collect personal information from children under the age of 13. Our website and services are intended for general audiences.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. Updated versions will always be posted on this page with the revised effective date.

Contact Information

📧 contact@flexycloth.com
📞 +1 973-210-0004
📍 31 The Cres, Montclair, NJ 07042, United States
🕒 Business Hours: Monday – Friday | 10:00 AM – 8:30 PM